Frequently Asked Questions
How can I contact Lilo Glas?
- Fill out the contact form correctly, and you will receive a response within 1 business day.
- Contact us via WhatsApp: 030 20 72 66
(Response the same day) - Would you prefer to speak to someone over the phone? Then call 030 20 72 666; we are happy to assist you Mon-Fri from 09:00-17:00.
When will my order be delivered?
As soon as your order has been shipped, you will receive an email from us with the tracking code. You can use this link to track your package! As soon as the carrier knows when they can deliver your package, they will also update the tracking information.
Which payment methods do you accept?
You can pay later with us using Klarna. Of course, you can also pay with us using iDEAL, Google Pay, Apple Pay, PayPal, Maestro, Mastercard, VISA, American Express, Shop Pay, Union Pay
I entered my details incorrectly. What now?
It can happen, of course. Fill out our contact form and clearly explain what went wrong and what the correct details are, and we’ll sort it out for you super quickly!
How quickly do you refund a return?
As soon as we have received your return, we will refund the purchase amount to your account within 7 business days. You will also receive a confirmation by email.
Get in touch!
Also available via WhatsApp: +31(30) 20 72 666